Terms of Use and Privacy Policy
Last Updated: November 14, 2024
1. Introduction
Welcome to To The Point (“we,” “our,” or “us”). This Terms of Use and Privacy Policy document outlines how we collect, use, and protect your information when you use our website and coaching services. By accessing or using our services, you agree to the terms of this policy.
2. Jurisdiction
This agreement is governed by the laws of the Province of Ontario, Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
3. Services
To The Point provides coaching and mentoring services. These services are provided “as is” and we make no warranties about the outcomes of our coaching relationships.
4. Information We Collect
We collect the following types of information:
- Personal information (name, email address, phone number)
- Contact preferences
- Session notes and progress tracking
- Payment information
- Website usage data (cookies, analytics)
5. How We Use Your Information
Your information is used to:
- Provide and improve our coaching services
- Communicate with you about appointments and services
- Process payments
- Maintain accurate records
- Comply with legal obligations
6. Data Protection and Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data is stored securely and accessed only by authorized personnel.
7. Confidentiality
We maintain strict confidentiality of all client information. We will not:
- Sell your personal information to third parties
- Share your information without your explicit consent
- Use your information for marketing purposes without permission
Exceptions to confidentiality include:
- When required by law
- To prevent serious harm to yourself or others
- With your explicit written consent
8. Third-Party Services
We may use third-party service providers for:
- Payment processing
- Email communications
- Website hosting
- Analytics
These providers have their own privacy policies and terms of service.
9. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Remember your preferences
You can control cookie settings through your browser preferences.
10. Your Rights
Under Ontario privacy laws, you have the right to:
- Access your personal information
- Request corrections to your information
- Withdraw consent for data collection
- Request data deletion (where applicable)
- File a complaint with the Privacy Commissioner of Ontario
11. Changes to This Policy
We reserve the right to modify this policy at any time. Changes will be posted on our website with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.
12. Contact Information
For questions about this policy or your personal information, contact:
To The Point,
Phone:
401.301.5337 – US
647.702.5337 – Canada
Email:
13. Disclaimer
While we strive to maintain the highest standards of confidentiality and security, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
14. Termination
We reserve the right to terminate service to any client who violates these terms or engages in illegal or harmful behavior.
15. Acceptance
By using our services, you acknowledge that you have read, understood, and agree to these terms and our privacy policy.
